Residential Customer Testimonials

I can't thank everyone enough for the loving care my Mom has been shown during this move. The TEAM has been fabulous!  Jim Dupee and crew were outstanding!  Love them all! I was so proud to see the Spotless cab and trailer inside and out! Company pride from the driver and crew! My Mom's situation is delicate, and the guys understood and were very gentle and loving. Another proud moment about the character of those you employ. I  appreciate the traditions you are upholding. Please give everyone due recognition for their hard work, including, David, the third party that did the crating. He represented the company well.

Kim H.

The team was professional and courteous as they packed, wrapped and moved our items. Because of their outstanding service, we will be happy to recommend Interstate to anyone who is moving.

I would also like to mention to you that our consultant could not have been any more helpful to us. Any time we needed anything or had a question, Joe took care of it. He is an outstanding example of the service your company is known for and we certainly appreciate that service.

Again, thanks to your team it has made the first part of our move less stressful and we look forward to continuing to work together for the next 6 months as we get ready for our move to Williamsburg, Virginia.

T.C. S

I recently had my household good delivered (8 June 2011) to my new home in Maryland. I informed both TMO and Ace Van & Storage Company that my driveway would not accommodate the normal delivery truck (18 wheeler). I requested that smaller trucks be used because I had a long driveway that was all uphill. In addition, I had almost 17,000 lbs that I wanted to unpack.

Working for the government, I have been packed and unpacked over a dozen times and I have never had the pleasure of being unpacked by the kind of professionals that unpacked me on 8 June. Usually, sometime during this process, I end up frustrated and angry because the movers do not care and do not listen to what I would like done. This is just a job for them. This was not the case with these men. The men worked efficiently and effectively but more important as a ‘team.’ They followed my instructions and it was ‘service with a smile.’ Not once did they complain about what I asked them to do, or made excuses for why something could not or should not go upstairs. Mr. Michael What I noticed most about the team leader, other than his integrity, was that he treated my household goods and my home as if it was his. He ensured pads were placed on my wooden floors and also outside so as not to damage my furniture as they unpacked it. He made certain that nothing was ‘scooted’ or dragged across my wooden floors. These were the hardest working men I have ever encountered in all my moves, and on one of the hottest days ever! These men did an extraordinary job and took pride in their work. They are truly to be commended for their extraordinary efforts to ensure the customer was happy. I was very impressed and happy.

Diana W.

I just want to say what a pleasure it was doing business with Interstate Moving and Storage. From Mike Stine and the appraisal process, through the storage process, the move coordination with Ebony, and the absolute best packers and logistics men ever.  The entire process was made so easy, with Interstate. 

Robert C.

I wanted to take a moment to convey my pleasure in working with Interstate during my recent relocation. The office staff was very helpful and the on-site "Moving Team" could not have been more accommodating. Their professionalism, care with my property, thoroughness, and over all positive attitude made the move seamless and stress-free. As you know the destination location had four flights of stairs, yet never once was there a complaint. The team arrived early, took the time to introduce themselves, explain the activities that would occur then efficiently went about their tasks. Once all the property was loaded and all documentation completed, they completed the task by vacuuming the old place. Once the property was delivered and after they confirmed that everything met my satisfaction, they once again completed the task by vacuuming the new place!

In my line of work I deal with so called "service" providers every day, seldom do these providers live up to their claims. I cannot tell you what a pleasure it was to deal with an organization that obviously understands the importance of delivering on their service objectives! Interstate not only met but exceeded all of my expectations!

Thank you for your assistance in the coordination of the move and the team, Deon, Leon & Ace, for their outstanding service.  

Cheryl J.

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